Once your order is completed, you’ll get a confirmation email at the address you provided. If you don’t see it, please check your Spam folder or reach out to our customer service.

Once you place your order, you’ll get the following emails:

• Order Confirmation: This confirms we’ve received your order. You should get it within five minutes of checkout. All orders depend on availability—if something’s out of stock after you’ve ordered, we’ll contact you to arrange a refund for the missing/cancelled item.
  
• Shipping Info: Sent once your order leaves our warehouse. You’ll get a tracking number so you can follow your order from our place to your doorstep. Tracking info may take up to 24 hours to update with the carrier.
  
• Returns & Refunds: Once your return arrives at our warehouse, we’ll check it over. You’ll get an email confirming if the return meets our policy, and then we’ll issue a refund for the items. If it doesn’t meet our return policy, we’ll get in touch with you.

Your order may have been cancelled due to an issue with your credit card. Please contact your bank for more details. You can also reach out to our customer service team for help.

We do our best to process orders within one business day. Deliveries take place during normal business hours, Monday to Friday, excluding weekends and public holidays.

SPAIN: 2–4 business days
EUROPE: 5–10 business days

During sale periods, orders may take longer.

Yes, orders can be shipped to an address different from the billing address. After entering the shipping address on the confirmation page, you will have the option to enter a different billing address.

The delivery driver will contact you or leave a note with instructions on where you can collect your order.
It is the customer's responsibility to track their parcel and locate it. If the parcel is returned to our facilities because delivery was unsuccessful, you will be refunded for the product minus the shipping costs.

As we are a small company, we cannot offer free exchanges or returns, so please make sure to check the size guide carefully.

However, if there is something incorrect in the order, we will of course cover the shipping costs.

If you are not satisfied with the products received, you can return or exchange them within 30 calendar days of delivery, provided they are returned in the same condition in which you received them.

To receive a full refund, products must be in their original condition, with the tags attached and showing no signs of wear.

The company reserves the right to refuse returns if, at its sole discretion, it determines that the customer is attempting to return items that do not comply with this returns policy.

If you would like to make an exchange, you can do so within 30 calendar days of delivery.

Click here.

Select the subject “Product exchange,” indicate the order number, the product to be returned, and the reason for the return.

Package the order (we recommend using the original shipping box).

You must send your product to the following address and pay the shipping costs:

Stohkt
Cl. Ronda 4, 1B
30333 Murcia, Spain

• Once we receive the product, we will notify you by email and send the replacement size, provided it is in stock.
• We will cover the return shipping cost to your address (applies only to one exchange within mainland Spain).

Only the cost of the purchased product will be refunded; shipping costs and any other additional services will not be refunded.

Your refund will be processed as soon as our team has inspected the returned products. Once the return has been approved, the amount will be refunded using the payment method used by the buyer.
Please note that the time it takes for the payment service provider to make the funds available may vary. It usually takes no more than ten business days.

If you would like more information, please do not hesitate to contact our customer service team.

A refund can only be sent to the original payment method. If a customer no longer has access to that payment method, they must contact the bank or the provider of the original payment method to claim the funds once the refund has been issued.

Discounts do not apply to discounted products and cannot be combined with other promotions.

Yes, although there may be slight differences. Colors may vary depending on the device you use to view the online store.

To find out which size to choose, check our size guide.

The T-shirts are made from 100% organic cotton. For the first wash, we recommend washing with similar colors. Wash in cold water or at a maximum temperature of 30°C using a delicate cycle. Turn inside out. Use regular detergent. Preferably hang to dry or tumble-dry at low temperature. For dark garments, we recommend hanging them indoors to prevent sun-related fading. Iron at medium temperature and avoid ironing over the print.